Catchcraft Networks Private Limited
Website: www.catchcraft.in
Last Updated: March 2026

At Catchcraft Networks Private Limited, we aim to deliver networking and surveillance products quickly and safely across India. This Shipping Policy explains our order processing, shipping timelines, and delivery terms.

1. Order Processing Time

All orders placed on www.catchcraft.in are processed within:

1–2 business days

Processing includes:

• Order verification
• Payment confirmation
• Product packaging
• Dispatch preparation

Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Coverage

Catchcraft Networks currently ships across India.

We deliver to:

• Major metro cities
• Tier-2 and Tier-3 cities
• Most serviceable PIN codes in India

If your location is not serviceable, our team will contact you regarding alternative delivery arrangements.

3. Estimated Delivery Time

Delivery time depends on your location and courier availability.

Typical delivery timelines:

Metro Cities:
2 – 4 Business Days

Tier-2 Cities:
3 – 6 Business Days

Remote Locations:
4 – 8 Business Days

Delivery timelines may vary during:

• Festivals
• High order volume periods
• Courier disruptions
• Weather conditions

4. Shipping Charges

Shipping charges are calculated at checkout based on:

• Delivery location
• Product weight
• Package dimensions

Catchcraft Networks may offer:

• Free shipping on selected products
• Free shipping on orders above a certain value

These offers may change from time to time.

5. Courier Partners

We ship through trusted logistics partners such as:

• Delhivery
• Blue Dart
• DTDC
• XpressBees
• India Post (for remote locations)

Courier partner selection depends on delivery location and service availability.

6. Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation email or WhatsApp message
• Tracking number
• Courier partner details

You can track your shipment using the tracking link provided.

7. Packaging Standards

All products are securely packed to prevent damage during transit.

Packaging may include:

• Protective bubble wrapping
• Sealed product boxes
• Outer protective cartons

For sensitive equipment such as routers, switches, CCTV cameras, and networking accessories, extra protection is used.

8. Damaged or Tampered Packages

If your package appears damaged or tampered during delivery:

• Do not accept the package
• Take photos if possible
• Contact our support team immediately

If damage is reported after delivery, notify us within 24 hours.

9. Delivery Attempts

Courier companies generally attempt delivery 2–3 times.

If delivery fails due to:

• Incorrect address
• Customer unavailability
• Refusal to accept

The package may be returned to us.

Additional shipping charges may apply for re-delivery.

10. Delays Beyond Our Control

Catchcraft Networks is not responsible for delays caused by:

• Natural disasters
• Transport strikes
• Government restrictions
• Courier partner delays
• Incorrect shipping information provided by customers

However, we will assist in tracking and resolving delivery issues.

11. Bulk Orders

For bulk or project orders such as:

• CCTV installation kits
• Rack systems
• Large networking equipment shipments

Shipping timelines and logistics may be arranged separately through our support team.

12. Contact for Shipping Support

For shipping-related inquiries, contact:

Catchcraft Networks Private Limited

Customer Support
Phone / WhatsApp: +91 7599909966
Email: support@catchcraft.in
Website: www.catchcraft.in